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Mama Maria's was a NY staple, beloved for its home-cooked charm. However, its old-school ways were starting to show. Carbon copy order slips, a cash-only system, and a chaotic kitchen were becoming major hurdles, especially during peak hours. The restaurant's warm, bustling atmosphere was at risk of being overwhelmed by inefficiency. Across the street, a new pizza place was thriving with modern technology, highlighting the stark contrast between old and new. As business grew, Maria faced a critical decision: embrace technology or risk losing customers to the competition.
Are you still relying on outdated systems like Mama Maria's?
A robust Point-of-Sale (POS) system can be your secret weapon in today's tech-driven world. The right POS can streamline operations, improve efficiency, and ultimately boost your bottom line. Here, we explore the 6 must-have POS features that every small restaurant owner in the US should prioritize:
A centralized dashboard to track every restaurant performance - employee, food, kitchen or delivery.
70% of restaurant owners report that a user-friendly POS system improves staff training time (Source: NCR Corporation)
A central dashboard provides a clear overview of key metrics like sales, inventory, and employee performance, allowing you to make informed decisions at a glance.
Digital menus with customization and combo options (extra cheese, anyone?) to improve order accuracy.
Swift order to pay workflow with menu and inventory management options and secure payments.
Guest-facing displays allow customers to review their order before checkout, reducing errors and speeding up service. This can lead to a 15% increase in average order value (Source: Toast Tab).
Eliminate paper tickets and communication delays with a KDS System.
Reliable kitchen hardware systems with seamless POS integrations to fast-track order delivery.
This digital kitchen display shows incoming orders in real-time, minimizing errors and ensuring food is prepared efficiently. Studies show that KDS systems can reduce food preparation time by 20% (Source: Revel Systems).
Modern customers expect diverse payment options. Cater to all preferences with a POS that accepts credit cards, debit cards, contactless payments, and mobile wallets (Apple Pay, Google Pay).
Offline functionality ensures you can still accept payments even with internet disruptions. Secure transactions with PCI compliance to protect sensitive customer data.
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Menu management that allows quick updates and real-time edits is crucial for keeping your digital menu in sync with your kitchen.
Inventory tracking with low-stock alerts helps prevent stockouts and wasted ingredients. This can lead to a 10% reduction in food waste (Source: Xero)
60% of restaurant patrons now use online ordering or delivery services (Source: Statista)
A mobile POS system allows staff to take orders tableside or manage outdoor seating efficiently. Look for a system with QR code integration for easy online ordering and payment.
While these six features are essential, consider your specific needs. You may want to track employee performance for targeted training or implement a customer loyalty program to boost repeat business. Remember, the ideal POS system should adapt and grow with your restaurant.
OneHubPOS emphasizes ease of use, affordability, and Android compatibility. Our restaurants and retail stores' POS solution is user-friendly and costs less than competitors. OneHubPOS commits to offering transparent fee structures and pricing.
Imagine reports tailored to your business needs! You could track sales by menu item, employee performance by hour, or analyze peak traffic times. This data can inform decisions on menu adjustments, staffing schedules, and marketing campaigns.
OneHubPOS connects with accounting software, inventory management systems, or marketplace delivery platforms. Our system is built to tightly integrate with the applications you need to run your business.
OneHubPOS can manage inventory, staff, and reports across multiple locations. Centralized management can save time and effort if you have multiple restaurants or stores.
OneHubPOS likely supports standard options like credit cards, debit cards, contactless payments, and mobile wallets. We have partnered with Thysys, Fiserv, CardConnect, Payrix to give our customers a seamless and secure payment experience.
OneHubPOS offers tools like loyalty programs, email campaigns, and social media integration. On our platform, you can collect customer data, focus on targeted email campaigns, send out promo alerts, activate a Rewards program, and set up an online store - all seamlessly.
OneHubPOS support is available 24/7 for all customers via phone, email, live chat, and knowledge base, and we commit to a 4-hour response time. We also have hands-on onboarding support available, at no extra cost.
Sahana is a seasoned GTM leader with a passion for building startups. She excels in crafting GTM strategies for tech products, driving revenue growth.
