Download Free Restaurant Scheduling Template 

Let's be honest, how many times have you heard a customer complain about their POS system? Too complicated. Too slow. Looks like it's from the 90s. We've heard it all. Outdated POS systems are a major pain point for businesses, hindering efficiency, frustrating employees, and ultimately impacting your bottom line. It’s time for legacy systems to upgrade to meet current needs and trends, making them convenient for end users—not just POS providers.

At OneHubPOS, we've always believed in simplifying POS. We understand that technology should empower businesses, not complicate them. That's the driving force behind V2. We listened to your feedback, analysed market trends, and poured our hearts into creating a POS experience that's not just functional, but truly delightful. This isn't just an upgrade; it's a complete reimagining of what a POS system can be. That's why we're thrilled to announce the launch of OneHubPOS V2 – a complete facelift designed to revolutionize the way businesses operate.

The Problem with Legacy POS Systems (and Why It Matters to YOU)

‍Think about the last time you saw a cashier struggling with a clunky POS interface. Legacy POS systems are often plagued by outdated interfaces, complex workflows, a lack of customization, and rigid IT architecture. These issues translate directly into lost revenue, increased errors, a poor customer experience, and sky-high training costs. And for our partners, it means a harder sell and potentially dissatisfied customers.

OneHubPOS V2: A Breath of Fresh Air (and a Powerful Selling Point)

OneHubPOS V2 is different. It's designed with a modern, intuitive interface that's so easy to use, your customers will wonder how they ever managed with anything else. Streamlined workflows mean faster transactions, happier customers, and more efficient employees. And because we understand that every business is unique, V2 offers customizable options to tailor the system to specific needs. Plus, the open architecture ensures seamless integration with other business tools, eliminating data silos and maximizing efficiency.

Imagine this: Your customers can train their staff in a fraction of the time, leading to faster onboarding and reduced labor costs. They can process transactions quickly and accurately, minimizing errors and improving customer satisfaction. And they can access insightful data and reports, empowering them to make informed decisions and grow their business. For our partners, this translates to an easier sell, happier customers, and increased revenue.

Beyond the Facelift: A Foundation for Growth

While the UI/UX refresh is a major highlight, OneHubPOS V2 also boasts a range of powerful features, including enhanced reporting, robust mobile POS capabilities, and seamless integrations. These features, combined with the intuitive interface, create a complete POS solution that empowers businesses to thrive in today's competitive market.
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Key Features Implemented:

• ‍Domain-Based Dashboards:  Dashboards are now organized by domain (e.g., Business, Product, Employee).‍
• Modular Reports: Reports are categorized by module within each domain.‍
• User Management: User accounts and roles are managed in Keycloak, enforcing unique passwords and preventing username edits.‍
• Enhanced Menu Management:  New menu, product group, and product creation, editing, and deletion functionalities are implemented.  This includes:
  • Bulk product creation across multiple locations.
  • POS, Kiosk, and KDS enabling/disabling at both the product group and product levels.
  • EBT toggle management at the product group level.
  • Promotional pricing and weight options at the product level.
  • Brand creation and product mapping.
  • Modifier group integration at the product level.‍
• Super Admin Login: The Super Admin must log in initially at the start of the business day.‍
• Subsequent User Logins: After the Super Admin login, other users can log in for POS or clocking in using a 4-digit PIN.‍
• Clock In/Out Functionality: A clock in/out feature is available under "Misc" within the POS system, allowing users to record their time without logging out. 

A Partner-Centric Approach: Your Success is Our Success

We deeply value our partners and recognise that your success is intrinsically linked to ours. OneHubPOS is designed to not only meet the needs of your customers but also make your job easier. With its intuitive design, powerful features like bring your own payment processor, seamless integrations, and attractive discounts, V2 is a game-changer that will help you attract new customers, retain existing ones, and grow your business revenue with us. We're committed to providing you with the resources and support you need to successfully transition to new-age POS and leverage its full potential.

Ready to Experience the Difference?

OneHubPOS V2 is more than just a facelift; it's a strategic investment in the future of your business and the businesses you serve. It's time to ditch the clutter, embrace the future of POS, and experience the OneHubPOS difference. Book a demo today to learn more. We're confident that OneHubPOS will revolutionise the way you think about POS.

Struggling with staff scheduling headaches? Tired of tracking employee hours manually? What if you could manage your entire team with just a few clicks?

Running a business comes with endless workforce responsibilities. You have to ensure shifts are covered, track employee hours, and manage payroll. And the list goes on and on. 

The good news is that AI-powered scheduling, real-time staff performance management, and seamless payroll integration can boost productivity, reduce admin work, and keep your team happy.

This guide breaks down the best staff management tools that make running a business smoother. Let’s dive in!

7 Key Features to Look for in Restaurant Staff Management Tools

Managing staff effectively goes beyond scheduling shifts. The right tool should increase productivity, simplify daily tasks, and reduce administrative burdens. Here are the must-try features to look for:

1. Clock-in & Clock-out Systems

Manual attendance tracking is outdated. A digital system ensures accurate clock-ins, minimizes time theft, and simplifies payroll processing. Whether you run a coffee shop or a convenience store, tracking work hours should be seamless.

2. Time Tracking

Tracking employee work hours can help optimize schedules and reduce unnecessary labor costs. This is particularly useful for businesses like cloud kitchens and specialty stores that rely on efficiency.

3. Staff Absence Management

Last-minute scheduling conflicts can disrupt operations. A staff absence management tool that tracks vacation days, sick leave, and time-off requests in one place prevents gaps in staffing.

4. Performance Management

Employee development drives business success. A tool with goal-setting, feedback, and performance-tracking features helps managers recognise top talent and improve underperformance.

5. Role-Based Access

Not all employees need access to sensitive business data. A system that allows role-based permissions ensures security while giving employees access to what they need.

6. Scheduling Automation

Automating schedules saves time, prevents conflicts, and keeps shifts organized. It is essential for quick service restaurants, pizzerias, and food trucks where schedules change frequently.

7. Payroll & HR Integration

Seamless integration between staff management and payroll reduces manual errors and ensures timely payments.

5 Best Staff Management Tools for Businesses

Whether you run a small business or a large one, these staff management tools can simplify daily operations:

1. OneHubPOS: A Comprehensive Staff Management Solution

For small business owners looking for a powerful all-in-one solution, OneHubPOS stands out.

Clock-in & Clock-out System

Say goodbye to manual attendance sheets. Employees can clock in and out with a tap. This ensures accurate work-hour tracking. It is an ideal feature for restaurants, pizzerias, and cloud kitchens where shifts change frequently.

Time Tracking

Monitor employee productivity in real-time. For example, in a liquor store, managers can use a POS to track employees working late shifts or handling peak-hour rushes.

Tip Pool Management

Distribute tips fairly among staff members using tip pooling and sharing. This feature is perfect for restaurants, bistros, and food trucks. With this our POS, staff receive their fair share automatically, eliminating manual calculations.

Employee Profiles With Role-Based Access Control

Limit access to sensitive information based on roles with easy steps to set up roles and permissions. A restaurant manager can access payroll data. On the other hand, waitstaff can only view their schedules.

Best for

• Restaurants, pizzerias, bistros, and food trucks
• Retail and liquor stores with rotating staff‍
• Small businesses needing an easy-to-use system

2. BambooHR

If your business needs HR management with strong reporting and onboarding features, BambooHR is a top choice. Here are some of its key features:

• Employee Records – A centralized system to store and manage employee information
• Workflows & Approvals – Automates approvals for leave requests, promotions, and other HR processes
• Reporting & Analytics – Provides insights into staff performance management, turnover rates, and HR trends
• Mobile App – Allows employees to access schedules, submit requests, and check records on the go
• AI Assistant – A smart assistant to answer HR-related questions and speed up processes
• New-Hire Onboarding – Simplifies the hiring process with automated paperwork and welcome workflows
• Time Tracking & PTO Management – Ensures accurate work hour tracking and easy leave requests
• Payroll & Benefits Administration – Streamlines salary processing and benefits management
• Employee Satisfaction & Wellbeing Features – Includes tools to measure employee engagement and offer rewards

BambooHR is best for:

• Small and mid-sized businesses looking for a well-rounded HR and staff management solution
• Ideal for retail stores, restaurants, and convenience stores that want to automate HR tasks while focusing on business growth

3. Deputy

For businesses with shift-based employees, Deputy simplifies scheduling and compliance. Here are some of its key features:

• Employee Scheduling – Drag-and-drop shift planning to avoid conflicts and optimize staffing
• Time Tracking & Time Clock App – Employees can clock in and out with accuracy, reducing payroll errors
• Demand Forecasting – Uses data to predict staffing needs and decrease labor costs
• Fair Workweek & Labor Compliance – Helps businesses comply with labor laws and provide fair schedules
• Leave Management – Tracks vacations, sick leave, and unplanned absences
• New Hire Onboarding & Document Management – Ensures a smooth hiring process with digital document storage

Deputy is best for:

• Businesses with shift-based employees, such as quick service restaurants, food trucks, and ghost kitchens
• Particularly useful for businesses that must comply with labor regulations and need an efficient way to manage rotating shifts

4. When I Work

When I Work is an easy-to-use tool that makes scheduling effortless. Here are some of its key features:

• Employee Scheduling – A user-friendly interface that simplifies shift planning
• Time Clock – Tracks work hours and attendance without manual entry
• Team Messaging – Allows real-time communication between employees and managers

When I Work is best for:

• Ideal for small businesses with a few employees, such as bistros, specialty stores, and convenience stores, where scheduling and communication are top priorities.

5. Hubstaff

If you manage remote or field workers, Hubstaff offers advanced tracking features. Here are some of its key features:

• Online Payroll & Payments – Automates salary processing and ensures timely payments
• Time Tracking & Employee Timesheets – Keeps an accurate record of work hours, decreasing discrepancies
• GPS Time Tracking – Useful for businesses with delivery staff or field employees
• Workforce Analytics & Productivity Tracking – Provides insights into staff performance management and project costs
• Billing & Invoicing – Tracks billable hours and generates invoices for client-based work

Hubstaff is best for:

• Businesses with remote employees or field workers, such as small businesses with delivery services, liquor stores with mobile sales teams, or cloud kitchens that manage multiple locations

Manage Your Staff With OneHubPOS Easily

Staff management goes beyond tracking work hours; it ensures smooth operations, compliance with labor laws, and reduced administrative workload.

The right staff management tool helps with scheduling, tracking hours, managing time-off requests, and even handling payroll. You shouldn’t be stuck fixing errors or sorting through paperwork. The right system lets you focus on growing your business rather than dealing with employee management hassles.

If you need an all-in-one solution, OneHubPOS makes staff management effortless. With real-time attendance tracking, tip pool management, and role-based access, it’s designed to keep your operations running smoothly, without the extra hassle.  

Want to make staff management easier? Book a demo with OneHubPOS today!

A customer walks in, ready to buy. But the product they want is out of stock. 

Your employees look busy, but are they being productive? 

Meanwhile, your storage room is packed with items no one’s touched in months. 

And is that big promo you ran last week a win or a waste? 

If this sounds familiar, your retail operations need a serious reality check.

These are signs of inventory mismanagement, unpredictable sales, and inefficient staff scheduling. The good news? Your POS system holds the answers, if you know where to look.

A modern retail POS system collects valuable data on sales, inventory, customers, and employee performance. However, this data only benefits your business if used correctly. It can help you make smarter decisions, increase profits, and improve store operations. This blog explores how retail stores can use POS reporting features to improve their store’s performance.

The Power of POS Reporting

Correctly using the data from your all-in-one POS system can help you optimize your store's operations. Let’s explore the key data types it collects and why they matter.

Types of Data Collected by a POS System

• Sales Data – Tracks trends in daily, weekly, and monthly sales.
• Inventory Data – Monitors stock levels, fast-moving products, and slow sellers.
• Customer Data – Provides insights into customer preferences and purchasing behavior.
• Employee Performance Data – Evaluates staff efficiency, sales contributions, and productivity.

Why POS Reporting Matters

• Real-Time Insights – Access up-to-the-minute data on sales, stock, and customer behavior
• Better Decision-Making – Use data to make informed choices about pricing, promotions, and stocking
• Increased Efficiency – Decrease inventory waste, optimize staffing, and manage operations

Without POS analytics reports, you’re left guessing. This leads to stock shortages, overstocked shelves, lost sales, and unoptimized labor costs.

6 Key POS Reporting Features and Their Benefits

Your retail POS reports show what’s working and what needs improvement. Here’s how to use key reporting analytics to make better decisions:

1. Top-Selling Items Report

This report highlights your best-selling products by quantity and revenue, as well as seasonal trends and peak-performing items.

How to Use It

• Ensure these items are always in stock to prevent missed sales.
• Promote best-sellers through upselling and discounts.
• Use sales data to forecast future inventory purchases.

For example, if your liquor store notices that a craft beer brand sells out every Friday evening, you can stock more for the weekend. You can also introduce a "Weekend Beer Bundle" promotion to increase your revenue.

2. Bottom-Selling Items Report

This report identifies slow-selling products, those with long shelf times, and dead stock occupying valuable space.

How to Use It

• Bundle slow sellers with popular items to increase sales.
• Consider running clearance sales to remove dead stock.
• Reevaluate marketing tips, placement strategies, or pricing techniques for these products.

For example, your convenience store has protein bars that aren’t selling. So, instead of letting them expire, you bundle them with popular energy drinks for a "Gym Pack Deal" to make more sales.

3. Inventory Turnover Report

This report shows how fast stock is moving in and out of your store and overstocked or understocked items.

How to Use It

• Optimize stock levels to avoid over-purchasing slow-moving products.
• Prioritize reordering fast-moving items before they run out.
• Decrease storage costs by eliminating excess stock.

For example, your specialty store sees that organic snacks sell fast. But imported chocolates sit on shelves. You then adjust orders to increase organic snack stock. You also decrease chocolate purchases to not waste storage space.

4. Sales by Category Report

This report shows revenue generated by different product categories, like beverages, snacks, electronics, and more.

How to Use It

• Allocate more shelf space to high-performing categories.
• Develop targeted promotions to increase category sales.
• Remove underperforming categories or change pricing strategies.

For example, your liquor store finds that premium whiskey sales are rising. But budget vodka sales are dropping. So, you introduce a whiskey tasting event to further drive high-end sales.

5. Customer Insights Report

This report shows customer purchase patterns, preferences, and loyalty trends and the ratio of loyal customers vs. one-time buyers.

How to Use It

• Create personalized promotions based on purchasing behavior.
• Offer loyalty programs for repeat customers.
• Use data to cross-sell complementary products.

For example, your store sees that morning coffee buyers also buy pastries. So, you introduce a combo deal like “Coffee + Pastry Combo” to increase profitability.

6. Daily/Weekly/Yearly Sales Reports

This report shows sales patterns across different times of the day, week, or month.

How to Use It

• Schedule staff shifts during peak hours to improve efficiency.
• Run promotions during slow periods to increase traffic.
• Adjust store hours if needed.

For example, your store finds that Sunday afternoons are slow. Then, you introduce a "Sunday Happy Hour" promotion with discounts to boost foot traffic.

How to Read POS Reports Effectively

Many store owners get overwhelmed by data, misinterpret trends, and fail to take meaningful action. However, knowing how to read and interpret these reports effectively can make the difference between a struggling small business and a successful one. 

1. Breaking Down the POS Cloud Dashboard

Your POS cloud dashboard provides key business metrics at a glance. So, relying on a quick overview might be tempting. But a deeper dive into reports helps with accurate decision-making.

How to Set Up Your Dashboard for Success

Do not clutter your dashboard with too many widgets. Rather, focus on the reports that directly impact profitability, such as:

• Total Sales – Revenue trends over different periods
• Best and Worst-Selling Products – Helps in inventory planning
• Stock Levels – To prevent overstocking or understocking
• Profit Margins – Shows which products bring in the most profit
• Employee Sales Performance – Helps in staff evaluation and training

More data isn’t always better. Too many reports can cause 'paralysis by analysis,' so focus on reports that drive actionable decisions.

2. Understanding Key POS Report Metrics

A. Sales Trends – Don’t Just Look at Numbers, Look for Patterns

• Compare different periods—a sudden sales spike may be seasonal and not indicate long-term success.
• Do not look at total sales. Instead, see which product categories are driving revenue.

Common Mistake

Do not rely only on total revenue. A store might see higher revenue. But if it’s coming from low-margin products, profits could still be suffering.

B. Inventory Reports – Spot Stock Issues Before They Cost You

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• Monitor turnover rates: restock fast sellers regularly and discount or bundle slow-moving items.
• Significant differences between expected and actual stock levels may signal theft or mismanagement.
• Look at sell-through rates. They tell you how much of your stock is actually selling. This helps you decide what to reorder.

Common Mistake

Do not overorder based on a short-term sales spike. If a product sold well last week, don’t assume demand will stay the same without checking longer-term trends.

C. Customer Insights – Use Buying Habits to Increase Sales

• Identify loyal customers and offer exclusive deals.
• See which products are often bought together to improve upselling.
• Segment customers by spending patterns. High-spenders might be willing to pay more for premium versions of popular items.

Common Mistake

Do not focus only on total customers instead of retention. A store with 1,000 new customers but a low retention rate might need a loyalty program to keep them coming back.

D. Employee Performance Reports – Identify Strengths and Weaknesses

• Reward top performers. Provide training to struggling employees.
• Compare sales vs. hours worked. Are employees maximizing their shifts or just clocking in hours?
• Frequent voided transactions or discounts might indicate errors or fraud.

Common Mistake

Do not blame employees for low sales without considering store traffic. If a shift has low sales, it could be due to low foot traffic rather than an employee’s performance.

3. Avoiding Common POS Data Pitfalls

Even experienced store owners can make mistakes when interpreting POS data. Here are some of the biggest errors to watch out for:

A. Misreading Trends

• Compare multiple time frames. If a product’s sales doubled last month, check if the same thing happened during the same period last year.
• Cross-check with external factors. A liquor store might see a jump in sales due to a local festival, but that doesn’t mean the trend will continue.

Common Mistake

Seeing a one-week sales spike, do not assume the product is a long-term best-seller.

B. Over-Reliance on Averages

• Look at peak vs. off-peak sales separately. A product might sell well on weekends but not during the week.
• Break down data by customer type: high spenders vs. bargain shoppers.

Common Mistake

A product’s average daily sales may look stable. But sales might be wildly different on weekends vs. weekdays.

C. Ignoring External Influences

• Consider holidays, competitor promotions, and economic factors before adjusting pricing.
• Check local events. A music festival nearby might temporarily boost alcohol sales.

Common Mistake

Blaming employees for low sales when the real issue is bad weather reducing foot traffic.

Wrapping Up

Understanding and utilizing POS reporting features helps retail store owners make smarter, data-backed decisions and increase profitability.

• Keep best-sellers in stock and eliminate slow movers.
• Use customer insights to drive loyalty programs and personalized marketing.
• Optimize staff scheduling based on peak sales times.

Want to take control of your store’s operations? Book a demo with OneHubPOS today and see how advanced reporting features can boost sales and efficiency!