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Loyalty Program

Restaurant Loyalty Programs: Use Your POS to Reward Customers and Boost Sales this Holiday Season

Rajat Gaur
December 2, 2025
2 mins

The holiday season is the most lucrative sprint of the year for the hospitality industry. But amidst the noise of Black Friday deals and New Year’s bashes, competition is fierce. To win the battle for the hungry holiday shopper, you need more than just a seasonal menu; you need a strategy that locks customers in.

This is where restaurant loyalty programs become your most powerful asset.

Also Read: Holiday Rush Survival Guide: 9 Simple Ways to Make More Money

While flash sales attract one-time bargain hunters, a well-structured holiday loyalty program builds a "value loop" that turns casual diners into lifelong regulars. But loyalty isn't just about handing out a punch card anymore. It’s about using data and smart incentives to drive behavior.

Here are 7 proven strategies that you can use to crush your holiday sales targets using your POS.

1. Build and Maintain a "Live" Consumer List

You cannot market to a ghost. The biggest mistake restaurants make during the holiday rush is serving hundreds of guests without capturing their data. If they walk out the door anonymously, you have lost the chance to bring them back in January.

The Strategy: Use your POS to actively build a Consumer List. Every time a customer pays, ensure their name and contact details are logged in your CRM.

How OneHubPOS Helps: OneHubPOS makes this seamless at the checkout. You can quickly add a new customer profile or update an existing one in seconds.

Maintain a List of Your Regulars on OneHubPOS

Why it matters for the holidays: By maintaining an updated list, you can send targeted SMS or email blasts announcing your New Year’s Eve specials to people who actually dined with you in December.

2. Offer Spend-Based Milestone Rewards

During the holidays, customers are willing to spend more, but they need a nudge. "Spend-based rewards" are a form of gamification that encourages customers to increase their check size to unlock a higher tier of benefits.

The Strategy: Instead of a flat reward for every visit, set Spend Milestones. For example: "Reach $100 in total spending this month and unlock 500 Bonus Points."

How OneHubPOS Helps: Our system allows you to configure rules where points are awarded based on specific spending thresholds.

Spend-based Milestone Rewards on OneHubPOS

Why it matters for the holidays: This motivates the customer to add that extra appetizer or another round of drinks to hit the milestone before the holiday season ends.

3. Implement Straightforward Cashbacks

The holiday season is chaotic. Sometimes, customers don't want to calculate how many "stars" or "points" they need for a free burger. They want simplicity. Cashback is the most transparent form of reward and creates immediate value.

The Strategy: Configure a direct percentage cashback into the customer’s digital wallet. "Get 5% Cashback on every holiday dinner to use on your next visit."

How OneHubPOS Helps: OneHubPOS allows you to set up a "Cashback" loyalty structure where a percentage of the bill is returned to the customer's loyalty account as store credit.

Why it matters for the holidays: It feels like real money. A customer with $15 in "Store Credit" is almost guaranteed to return to spend it, whereas points might be ignored.

4. Automate Occasion-Based Rewards (Birthday Specials)

The holidays are a time for gathering, but they also coincide with many personal milestones. Ignoring a regular's birthday is a missed opportunity to create an emotional connection.

The Strategy: Set up Occasion-Based Rewards. If a customer visits during their birthday month (or anniversary), the system should automatically flag them for a special reward.

How OneHubPOS Helps: Within the customer profile in OneHubPOS, you can input birthdates and set up automated triggers.

Birthday Treat Option on OneHubPOS

Why it matters for the holidays: If a customer’s birthday falls in December, they are likely looking for a place to host a party. An automated email saying "Happy Birthday! Here is a free dessert for your party of 4" can secure a large table booking during a busy month.

5. Drive Traffic with Periodical Discounts

The holiday season isn't one continuous rush. There are often lulls, such as the first week of December or the quiet days immediately following Christmas. You need a way to drive traffic specifically during those windows without permanently lowering your prices.

The Strategy: Use Periodical Discounts to run date-specific campaigns. Create a "Pre-Holiday Blitz" or a "New Year's Warm-Up" where a discount is valid only between two specific dates (e.g., December 1st to December 10th).

How OneHubPOS Helps: OneHubPOS allows you to schedule discounts with a strict Start Date and End Date. You can configure a 15% discount that automatically activates on the 1st and deactivates at midnight on the 10th.

Periodical Discounts on OneHubPOS

Why it matters for the holidays: This creates a sense of urgency (FOMO). Customers know they only have a short window to claim the deal, which drives traffic during weeks that might otherwise be slow.

6. Use Item-Based Discounts for Clearance

Holiday ingredients are seasonal. You don't want to be stuck with gallons of "Pumpkin Spice" syrup or "Peppermint Bark" inventory in mid-January. You need to move this stock while it’s still relevant.

The Strategy: Create Item-Based Discounts to clear inventory. Run an "End of Season" promo where specific seasonal items are discounted to encourage volume sales.

How OneHubPOS Helps: You can apply discounts to specific items or categories within OneHubPOS without discounting the entire check.

Why it matters for the holidays: It protects your margins. You clear out expiring inventory (turning it into cash) while keeping your core menu at full price.

7. The "Combo" Strategy: Bundling for Higher Checks

Finally, we cannot overlook the power of the Combos. This serves the dual purpose of increasing average ticket size while educating your customers on your full menu.

The Strategy: Create a "Holiday Feast Combo" (Entree + Side + Drink) and link it to your loyalty program. Offer double points for ordering the combo rather than individual items.

Item Groups (Combos) on OneHubPOS

How OneHubPOS Helps: OneHubPOS features a robust Combo Management tool (Item groups). You can group items, set mandatory modifiers (e.g., "Must choose one drink"), and link inventory so stock is deducted correctly for every component.

Why it matters for the holidays: It simplifies the ordering process for stressed customers and speeds up your kitchen, all while driving a higher check average.

Conclusion

The holiday season is a sprint. To win, you need to offer more than just good food — you need to offer a compelling reason for customers to return.

By leveraging these 7 strategies — from maintaining a clean consumer list to offering smart, automated rewards — you can increase your ticket size and boost customer retention.

The best part? OneHubPOS comes with all these features built-in. You don't need expensive third-party marketing software to run a world-class loyalty program. You just need to switch on the features already at your fingertips.

Don't let the holiday rush manage you. Manage the rush with OneHubPOS.

Holiday Guide

10 Last-minute Black Friday Marketing Ideas for Small Businesses to Boost Sales

Rajat Gaur
November 28, 2025
2 mins

The clock is ticking. And the biggest shopping event of the year is breathing down your neck. If you feel like you’re already behind schedule, take a deep breath, you are not alone.

Every year, thousands of business owners scramble for Black Friday marketing ideas that can be executed in the eleventh hour. The good news? Some of the most effective strategies work best when they are fresh, urgent, and spontaneous.

At OneHubPOS, we know that your Point of Sale system is more than just a cash register; it is your command center for holiday chaos. Whether you run a bustling restaurant or a retail boutique, here are 10 powerful, last-minute ideas to turn the Black Friday rush into record-breaking revenue—without breaking a sweat.

See Also: Holiday Rush Survival Guide: 9 Simple Steps to Using Your POS to Make More Money

1. The "Hourly Flash Sale" (Powered by POS)

Don’t just run one sale for the whole day. Create a frenzy by changing your offers every few hours. For example, offer 50% off appetizers from 12 PM to 2 PM, or Buy-One-Get-One on accessories from 4 PM to 6 PM.

Discount on products
Schedule Discount on Your POS

How your POS helps: unique discounts can be programmed into your POS software in advance to trigger automatically at specific times, ensuring your staff doesn’t have to manually calculate prices during the rush.

2. Bundle Slow-Moving Inventory

You likely have items that haven’t moved all year. Black Friday is the perfect time to clear them out. Bundle a popular item with a slow-moving one and offer the package at a slight discount. This increases your Average Transaction Value (ATV) while freeing up shelf space.

Pro Tip: Market these as "Exclusive Gift Sets" rather than "Clearance Packs" to keep the perceived value high.

Must Read: Unlock AI Superpowers for Inventory Management with OneHubPOS

3. Leverage "Receipt Marketing"

Your customers have already been buying from you now — weeks before the big day. Use this traffic! Customize the footer of your printed or digital receipts to include a "Black Friday Teaser" coupon.

The Offer: "Bring this receipt back on Nov 28th for an extra 5% off your Black Friday purchase."

4. Run a "VIP Early Access" Campaign

Your loyal customers want to feel special. Send an email blast to your loyalty program members giving them access to your Black Friday deals 24 hours early (or one hour before the doors open).

How your POS helps: Use your POS customer database to filter for your top 100 spenders and send them a targeted SMS or email directly from your integrated marketing tools.

5. The "Mystery Discount" Bowl

Add a gamification element to your checkout counter. Fill a fishbowl with folded papers ranging from "5% Off" to "Free Dessert" or "50% Off One Item." Customers pick a paper at the register to reveal their deal. It builds excitement and encourages impulse buys.

Wait. Are Your Discounts Profitable?

Before we dive into the next 5 ideas, we need to talk about profit. It is easy to get caught up in holiday marketing ideas and slash prices to compete, but if you don't know your margins, you could be selling at a loss.

A successful Black Friday isn't just about revenue; it's about profit. Use this simple Profit & Loss (P&L) template to quickly calculate if your Black Friday deals make financial sense.

6. Gift Card Bonuses (The Cash Flow King)

If you are a restaurant or service business, Black Friday can be tricky. Instead of discounting food, sell future visits. Offer a "Buy a $50 Gift Card, Get a $10 Bonus Card" deal.

Why it works: You get immediate cash flow today, and the customer returns in January or February (your slow season) to redeem it, likely spending more than the card value.

7. Extend Your Hours (and Track the ROI)

Stand out by opening an hour earlier or closing an hour later than your competitors.

How your POS helps: After the weekend, check your POS sales report. If the extra hour didn't generate enough sales to cover the extra labor (refer to the P&L template above!), you’ll know not to repeat it for Christmas.

Sales Report on OneHubPOS

8. Digital Countdowns on Social Media

This is the easiest last-minute Black Friday marketing idea. Start a countdown on Instagram or TikTok. Reveal one "Secret Deal" each day leading up to Friday.

Content Idea: Post a photo of your staff holding a sign that says "3 Days Left! We’re unboxing the new stock!" It humanizes your brand and builds hype.

9. Create a "Rest and Recharge" Station

If you have a brick-and-mortar store, marketing isn't just digital—it's experiential. Set up a small corner with free water and chairs for "Exhausted Partners." While one partner shops, the other rests. It increases dwell time in your store, which statistically increases basket size.

10. The "Cyber Monday" Retargeting

Don't let the momentum die on Friday night. Use the data you collected during the sale to fuel your holiday marketing ideas for December.

How your POS helps: Did a customer buy a coffee machine on Black Friday? Use your POS item-wise sales report to send them an automated email next week offering a discount on coffee beans or mugs.

Final Thoughts

You don't need months of planning to crush it this season. With a little creativity, a sharp eye on your P&L, and the right strategies, you can turn last-minute panic into your most profitable weekend of the year.

As you navigate the rush, pay close attention to your operations. Did your checkout lag? Did inventory desync? If you find yourself fighting your technology instead of serving customers this Black Friday, take note.

If your current POS is holding you back, don't let the history repeat itself next year. Book a "New Year, New System" consultation with OneHubPOS today to schedule your January upgrade!

Inventory Management

Meet the AI Inventory System Built for American Retailers

Sahana Ananth
November 28, 2025
2 mins

Ask any retailer what drains the most hours, and the answer never changes: inventory. Not sales. Not marketing. Not customers. Inventory.

Today, OneHubPOS is eliminating that bottleneck. Our new AI engine reads your invoices, understands them, and updates your stock automatically — creating the most accurate, self-maintaining inventory your store has ever had.

Inventory used to take hours. Now it takes seconds. Scan your invoice. AI does the rest.

Introducing AI-Enabled Inventory Operations from OneHubPOS

Scan. Verify. Approve. Your inventory just got autonomous.

This isn’t simply a feature launch. This is a fundamental shift in how retail operators, liquor merchants, and grocery owners think about operational intelligence.

For the first time, OneHubPOS brings enterprise-grade AI inventory automation — historically locked behind high-end ERPs — to every Main Street store.

AI Inventory Management: The New Standard for Retail Efficiency

OneHubPOS now allows merchants to do something profoundly simple:

Upload or scan an invoice → AI extracts every detail → Inventory updates automatically.

Your role? A quick review. One tap for approval. Done.

This system doesn’t just scan text. It understands retail.

It reads invoices the way a seasoned store manager would — but with perfect recall, zero fatigue, and 24/7 availability.

How the AI Works — Beyond Automation, Toward Understanding

Most POS systems automate routine tasks. Few understand the context behind them.

Our AI does both.

1. Invoices become structured intelligence

Every supplier has a different format. Some are typed. Some are printed. Some are messy. Some are handwritten.

OneHubPOS AI detects and interprets:

  • product names
  • case details
  • unit variations
  • cost changes
  • tax lines
  • barcode inconsistencies
  • damaged or returned goods
  • multi-page invoices
  • mixed categories and formats

2. AI maps items to your actual catalog

Retail catalogs aren’t static — they evolve daily.
Our AI learns from:

  • your suppliers
  • your naming conventions
  • your units-per-case patterns
  • your pricing history

So when a supplier writes “BL 24PK CAN”, but your system knows it as “Bud Light – Case of 24,” the AI recognizes it instantly.

3. Real-time stock updates — with deep retail logic

The system automatically updates:

  • case-level stock
  • unit-level stock
  • cost price
  • margin impact
  • expiry timelines
  • reorder triggers

All in one pass.

4. What you approve is always accurate

The workflow mirrors how the best operators run their stores — just without the hours of manual work.

Scan/Upload → AI updates → You approve.

Retail intelligence has never been this simple.

Why This Is Transformational for Retail, Liquor, and Grocery

Let’s be direct: Inventory accuracy is the #1 driver of profitability in retail.

But accurate inventory can’t be achieved by manual processes.
It requires systems that:

  • understand case vs unit relationships
  • interpret supplier formats
  • adapt to pricing fluctuations
  • track expiry dates
  • support barcode-first workflows
  • handle SKU volumes at scale

This is exactly where AI delivers exponential value.

For Liquor Stores

Case-based selling is the backbone of liquor operations. AI now:

  • Converts cases → units automatically
  • Updates bottle-level inventory instantly
  • Flags cost changes immediately
  • Handles tobacco, cartons, packs, and single units
  • Simplifies compliance with built-in age checks

No more “we thought we had 3 cases left” surprises.

For Retail & Convenience Stores

High SKU count? Barcode-first operations?

AI eliminates:

  • manual entry
  • miscounts
  • mislabels
  • staff training overhead

With instant updates, stores reduce shrinkage and accelerate restocking decisions.

The Technology That Makes It Work

This launch also brings a deeply upgraded inventory architecture.

✓ Expiry intelligence

Every batch tracked. Every risk flagged early.

✓ Case + unit logic at POS level

Essential for liquor, tobacco, multipacks, FMCG.

✓ Cost management at invoice level

Margin data stays real-time and accurate.

✓ Supplier intelligence

Licenses, tax IDs, and terms auto-mapped.

✓ Audit-ready logs

Every adjustment tied to a user and timestamp.

✓ Real-time reports

Purchase → Sales → Stock movement → Valuation.

This isn’t incremental innovation. This is structural innovation.

Inventory Is No Longer a Department.

It’s a Decision System. With AI, inventory evolves from:

A labor-heavy task → to a self-maintaining system.

A periodic activity → to a real-time intelligence engine.

A guesswork-driven workflow → to a data-driven command center.

And when inventory becomes intelligent, the entire business becomes more profitable.

This is where retail is headed. And with OneHubPOS, retailers don’t need enterprise budgets or complex ERPs to get there.

Built for Real Stores, Not Textbook Scenarios

Our design principles were simple:

  • No special hardware required
  • Works with any Android POS or handheld device
  • Supports every retail segment
  • Fast onboarding
  • Zero disruption to existing workflows

If you can take a photo of an invoice, you can run AI-powered inventory.

The Future of Inventory Is Autonomous.

This is more than just a module launch.

This is a commitment:

To give small and mid-sized retailers the operational capabilities of national chains.
To automate the hidden work that drains time and profitability.
To make retail smarter, faster, and more resilient.

Inventory should not be a burden. It should be a superpower.

With OneHubPOS AI-enabled Inventory, it finally is.

See live how your invoices become real-time inventory.