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Point of sale

The True Cost of POS Systems in Small Business Unveiled: A Complete Guide

Sahana Ananth
December 19, 2024
2 mins

Running a small business is no easy task—with limited staff, orders can quickly pile up, juggling between tasks becomes the norm, and customers grow impatient fast. A study shows that 32% of restaurateurs reported that installing a cost-effective POS system capable of managing everything from orders and inventory to deliveries, employees, and payments is a priority for keeping front- and back-end operations running smoothly each day.

However, not all systems are created equal. Many small-scale businesses invest in POS systems that benefit them greatly but end up overwhelmed by hidden costs—such as transaction fees, frequent hardware replacements, software upgrades, and ongoing maintenance. These expenses, along with staff training costs and downtime during system failures, can severely reduce profit margins. This is particularly a cause of concern for small businesses that operate on budget constraints and can directly impact your ability to scale up. 

For businesses with tight margins, investing in a POS system that balances efficiency and affordability is the key to long-term success. Read on to learn more about the cost of a POS system for small businesses, its hidden costs, and how to choose the right one.

Hidden Costs of POS Systems in Restaurants

To understand what POS systems cost you overall, you need to take into account its hidden costs that can potentially take a hit on your business profits if overlooked. For example, a small transaction fee may seem trivial at first, but with hundreds of transactions per day, these costs quickly accumulate. 

To avoid ending up in a financial strain, it’s essential to understand the total cost of ownership before you make your purchase. Here are some of the hidden expenses you need to know about:

1. Frequent Hardware Replacements

Small businesses operate around the clock, with numerous customers, multiple users, and near-constant use of card readers and terminals. This causes wear and tear on POS hardware, leading to frequent repairs and replacements. If the POS system can only be replaced with proprietary software (which can cost up to $1,200 annually) this could significantly strain your business's budget. Opting for systems that support third-party hardware can significantly reduce these recurring costs.

2. Software Upgrades

A recent report showed that 46% of restaurateurs want to upgrade their POS so they can deliver a better omnichannel experience. While this is essential to keep your POS system functioning properly, many providers require paid upgrades to maintain security and access basic features, such as inventory management or analytics tools. Choosing a provider that includes free essential upgrades or combined features in its base package can help you avoid these additional expenses.

3. Third-Party Integrations

Restaurants often depend on third-party services like GrubHub, UrbanPiper, and DoorDash. The cost of the POS system for small businesses may change due to additional fees for such integrations, increasing operational costs. A system with no additional or low-cost integrations ensures smooth operations without draining your budget.

4. Transaction Fees

Every card transaction incurs a fee. In high-volume businesses, variable fees can quickly erode profit margins. OneHubPOS offers transparent transaction fees starting at as low as  2.3% + 10 cents per transaction. Choosing such cost-effective alternatives to POS system providers with fluctuating fees can help businesses better manage profits.

5. Opaque Pricing

Some POS providers advertise low upfront costs but hide essential features like reporting tools or customer support behind additional fees. Transparent pricing ensures businesses can plan their budgets effectively, avoiding unpleasant surprises later.

6. Staff Training Costs

Businesses with high employee turnover often require extensive staff training, which increases the overall cost of the POS system. User-friendly POS reduces training time, helping them maintain efficiency without incurring high labor costs.

For sustained growth, it’s important to choose a POS system with transparent pricing, reliable hardware, and easy integrations. Consider transaction fees, software upgrades, and third-party integrations to avoid extra costs. A scalable POS ensures your system adapts as your business grows, reducing operational friction and unnecessary expenses.

Pricing Comparison of Top 6 POS Systems

POS systems can vary widely in pricing, hardware requirements, and transaction fees. This pricing chart compares the top 6 POS systems, breaking down their unique features, monthly costs, and potential pros and cons.

POS System Monthly Cost Key Features Pros Cons How OneHubPOS Stands Out
Square Free plan available; paid plans start at $60/month No upfront hardware costs, real-time analytics, easy online store integration Simple setup, low entry cost Advanced features locked behind expensive add-ons OneHubPOS offers transparent pricing with essential features included, reducing the need for costly upgrades and add-ons.
Clover Starts at $39/month Customizable hardware, loyalty programs, inventory management Scalable with feature variety High hardware costs and fluctuating transaction fees OneHubPOS supports affordable third-party hardware, avoiding vendor lock-in and lowering hardware expenses.
Cake Starts at $69/month Guest management, online ordering, split-bill features Tailored for full-service restaurants High upfront equipment costs OneHubPOS provides similar restaurant features with flexible hardware options, minimizing upfront investments.
Aloha Custom pricing (typically $50/month) Cloud-based, offline processing, labor management Offline mode and cloud capabilities Opaque pricing OneHubPOS ensures clear, no-surprise pricing, making it easier for businesses to budget effectively.
Linga rOS Starts at $19.99/month Multilingual support, self-order kiosks, delivery integration Affordable with solid features Limited customer support and difficult setup OneHubPOS offers 24/7 support and streamlined onboarding, ensuring minimal disruptions.
Toast Starts at $69/month Advanced reporting, integrated payments, and restaurant-focused features Robust customization and analytics High transaction fees and proprietary hardware costs OneHubPOS offers lower transaction fees of 2.3%+10 cents and hardware flexibility, making it more cost-effective for small businesses.

By comparing these systems, you can make a more informed decision that aligns with your business needs, helping you avoid hidden fees and unnecessary expenses.

OneHubPOS - Customized Solutions for Every Business

Now that we've compared OneHubPOS with other leading POS systems, it’s clear how it stands out regarding pricing flexibility, hardware options, and cost-effectiveness. However, the real value of OneHubPOS lies in its ability to cater to various business types, offering tailored solutions that enhance efficiency while maintaining compliance.

Whether you run a quick-service restaurant, manage an online food delivery platform, or operate a liquor or convenience store, OneHubPOS provides tools to streamline operations, reduce costs, and ensure compliance.

1. Quick-Service Restaurants

Quick-service restaurants thrive on speed and efficiency. OneHubPOS boosts operational flow with self-service kiosks, allowing customers to place orders without staff intervention, and reducing labor costs. The Kitchen Display System (KDS) ensures smooth coordination between kitchen and counter staff, minimizing order delays and errors. Real-time menu updates help restaurants manage promotions or limited-time offers effortlessly. Additionally, the system supports drive-thru order management and contactless payments, ensuring faster service, reduced queues, and better customer satisfaction. 

2. Cloud Kitchens and Online Food Delivery Platforms

OneHubPOS optimizes cloud kitchens by integrating with delivery apps for seamless order tracking. KDS systems streamline preparation, while real-time inventory tracking with automated alerts prevents stockouts and waste. The platform offers menu scheduling tools to manage promotions efficiently. Third-party hardware support reduces startup costs, and offline modes ensure uninterrupted operations. 

3. Liquor Stores

OneHubPOS has built-in age verification tools that check customer eligibility automatically at checkout to ensure compliance with local liquor laws. This feature reduces liability risks, ensures smooth transactions, and helps liquor stores avoid unnecessary expenses while maintaining operational efficiency. 

4. Convenience Stores

For convenience stores, OneHubPOS supports quick checkouts, inventory tracking, and fast payment processing, which is crucial for high-traffic environments. Its integration with affordable hardware options and transparent pricing makes it a cost-effective solution. The POS system also automates tax reporting, helping businesses comply with local regulations.

5. Pizzerias

OneHubPOS handles customized orders in pizzerias with ease—whether it’s toppings, crust types, or sizes. The integrated KDS system improves order accuracy and synchronization between staff and the kitchen. Menu management tools make handling future orders simple, enhancing operational efficiency. 

6. Bistros

OneHubPOS is ideal for bistro environments as it offers real-time menu updates for seasonal dishes and specials. Its table service management ensures smooth coordination between staff and the kitchen, improving the dining experience. Integrated loyalty programs encourage repeat business, and the user-friendly interface minimizes staff training, reducing labor costs.

Bottom Line

Choosing a POS system is about more than just upfront costs. Businesses must plan for installation, staff training, maintenance, software updates, and variable transaction fees—expenses that, if overlooked, can reduce long-term profitability. With a clear understanding of these direct and indirect costs, businesses can make smarter investments and avoid financial strain.

OneHubPOS simplifies this process with modular pricing models that let you pay only for what you need, eliminating excessive upfront costs. The system also provides regular software updates and affordable hardware replacements, ensuring your technology remains up-to-date without expensive upgrades. Its streamlined operations and reduced transaction fees ensure sustainable growth and improved efficiency.

These advanced features starting at $50 per month reflect the commitment to affordable solutions, especially for small businesses and startups looking to scale.

Ready to transform your business? Contact us today for a demo and see how OneHubPOS can optimize your operations and boost profitability.

References: 

  1. https://www.xongolab.com/blog/how-much-it-will-cost-to-develop-pos-system/
  2. https://amasty.com/blog/the-true-costs-of-a-pos-system-for-retail-what-to-expect
  3. https://www.pinelabs.com/blog/how-does-a-pos-system-for-small-businesses-help-streamline-operations
  4. https://www.forbes.com/advisor/business/pos-system-cost/
  5. https://tech.co/pos-system/best-retail-pos-systems
  6. https://www.expertmarket.com/pos/best-pos-system
  7. https://get.grubhub.com/blog/pos-system-costs/#:~:text=lower%20monthly%20expenses.-,Subscription.,fees%20can%20add%20up%20quickly.
Cash management

Tap to Pay: Your Guide to Contactless Payments for Convenience Stores

Sakshi Kumari
December 16, 2024
2 mins

Fast and secure payments are a must at convenience stores. Customers now also expect contactless options. As a store owner, setting up contactless payments can help you attract more customers, speed up transactions, and reduce wait times.

This blog serves as your guide to adopting contactless payments in convenience stores. Learn about top POS providers and get actionable steps for a smooth transition.

What Exactly Are Contactless Payments?

Contactless payments allow customers to pay without inserting or swiping their cards or handling cash. Instead, they can simply tap their smartphone using a QR code or an NFC-enabled card against the POS terminal. This completes the transaction in a flash. 

This technology primarily relies on NFC (Near Field Communication). It enables secure, wireless exchanges of information between devices. Some of the popular contactless payment options are Apple Pay, Google Wallet, and Samsung Pay. Here’s the breakdown of key benefits:

  • Fewer physical interactions—a big priority, especially after Covid-19. 
  • Quick, so customers spend less time waiting.
  • Tokenization lowers the risk of data breaches and fraud.
  • Attracts the growing demographic of more and more people who are using digital wallets.

Top POS Systems with Contactless Payment Capabilities

Let’s explore some of the top retail POS options that can support your store’s shift to contactless payments.

1. OneHubPOS

Ease of Use

OneHubPOS is ideal for small business owners who want simplicity. Its intuitive setup means you can quickly integrate contactless payments without any major overhauls.

Low Transaction Fees

So, OneHubPOS is budget-friendly for convenience stores. Plus, choosing a mPOS system with low transaction fees can make a difference in your bottom line. The savings add up, especially for stores with high transaction volumes.

Budget-friendly Trial Account

If you’re curious about OneHubPOS, you can try it out at just $1 for 3 months, which lets you explore its features without a longer commitment. Perfect for a test run!

Multiple Payment Options

OneHubPOS accepts Apple Pay, Google Wallet, Samsung Pay, and other NFC-based methods, giving your customers plenty of ways to pay.

Counter and Kiosk Ready

OneHubPOS supports guest payments both at the checkout counter and through self-service kiosks. Customers can complete transactions with a simple tap, making it versatile and convenient.

Cloud-Based Flexibility

Being cloud-based means you can access OneHubPOS from any device. Whether you’re at your desk or on the go, your store data is available anytime, anywhere.

2. Lightspeed POS

Payment Capabilities

Lightspeed offers robust contactless and mobile payment solutions. It's equipped to handle modern payment solutions, making checkout quick and easy.

Multi-Store Management

Managing multiple stores is easier with Lightspeed. It centralizes control, so you can oversee all locations without constantly switching between systems.

3. Shopify POS

Payment Capabilities

Shopify POS integrates contactless payments through Shopify Payments. 

Omnichannel Capabilities

Manage both online and in-store sales in one place. It’s a unified platform. Perfect for businesses with both a website and a physical store.

Free Trial Account

You can give it a go with a free trial, a great way to see if Shopify POS meets your needs before you commit fully.

4. Square POS

Payment Capabilities

Square POS offers flexible payment solutions, making it easy to accept credit cards, mobile payments, and even invoices.

Inventory Reordering and Management

Though it lacks custom reorder points, Square still covers the basics of inventory management, allowing you to track products across different locations.

5. Clover POS

Clover supports mobile and contactless payments, allowing for a flexible checkout experience that’s convenient for customers.

Omnichannel Features

Although it’s not as advanced in omnichannel as some others, Clover POS integrates with various platforms, making it useful for small businesses with an online presence.

Multi-Store Flexibility

Clover makes it manageable to operate multiple stores, with tools to centralize inventory and sales data across sites.

5 Steps to Transition Your Store to Contactless Payments

Now that you know about the top POS options, let’s get into the practical steps to move your store towards contactless payments.

1. Select the Right POS System

Compare POS systems and determine which best aligns with your store’s needs. Think about factors like transaction fees, supported payment options, hardware requirements, and any specific features that will benefit your convenience store. 

Need a simple, affordable choice? OneHubPOS could be ideal. It’s easy to set up. The transaction costs are low. Perfect for high-volume stores aiming to cut costs.

2. Consult with the POS Provider

Reach out to your chosen POS provider. The right POS provider would offer you onboarding support to help you set up contactless payment options easily. 

Ask about any necessary Android POS hardware upgrades, such as NFC readers or additional terminals, and whether POS software updates are required. Some POS systems may need minor upgrades, while OneHubPOS handheld POS system comes fully ready for contactless payments.

3. Set Up Contactless Payment Terminals

Ensure that your store is equipped with NFC readers at each checkout point. Some stores may prefer only having them at the counter, while others, especially those with high foot traffic, might consider additional self-order kiosks

Test the setup thoroughly. Make sure payments through Apple Pay, Google Wallet, and Samsung Pay work without issues.

4. Train Your Staff

Make sure your team understands how contactless payments work with the Mobile POS system and can assist customers with any questions. Staff should feel comfortable troubleshooting issues and explaining the technology if necessary. 

Teach them the benefits of contactless payments. Highlight faster transactions and better customer satisfaction. The more they understand, the more they’ll promote it.

5. Let Your Customers Know

Use signs in-store and on social media to share the news about the upgrade. Place them at the entrance and checkout. Your promotional efforts will let customers know they can now pay with Apple Pay, Samsung Pay, and other mobile wallets.

OneHubPOS Makes the Transition Easier

Switching to contactless payments is an investment in your store’s future. It makes checkout smoother. It speeds up the process for customers. It also modernizes your store. Consumers want faster, easier payments. With the right POS system, you can deliver this. Train your staff. Promote these new options. Soon, you’ll have a smooth, contactless experience.

Embracing contactless payments with OneHubPOS can help your store stand out. It offers both versatility and cost-efficiency. So, you’ll have a solution that meets your needs and those of your customers. Book a demo with OneHubPOS today!

Point of sale

How to Implement Age Verification with Your Liquor POS System?

Sahana Ananth
December 13, 2024
2 mins

Imagine a busy Friday evening at your liquor store, where customers are lining up. The last thing you want is a manual, time-consuming process to verify every customer's age. 

But selling alcohol comes with a serious responsibility—ensuring that no underage customer walks away with a bottle. This is where OneHubPOS with its inbuilt age verification functionality makes all the difference. It streamlines the entire buying process and offers an efficient, foolproof way to ensure you’re on the right side of the law. 

In this guide, we'll walk through why you should implement age verification features directly into your POS and how OneHubPOS helps you with verifying the age of your customers. 

Why Age Verification Matters

Not checking the age of buyers can happen more often when employees are rushing through transactions during busy hours. But age verification is important for liquor stores. Here’s why:

Legal Compliance

Verifying your customers' ages is a legal mandate if you sell alcohol, tobacco, or other age-restricted products. For example, in California, online retailers and restaurants selling alcohol are mandated to verify a purchaser’s age, but they're free to choose when they want to do it: during the online checkout or at the point of delivery. 

Failing to follow local or federal laws while selling liquor may make you face severe penalties, such as:

  • heavy fines
  • suspension or revocation of liquor license
  • criminal charges
  • civil lawsuits
  • business closure

POS software with automated age verification functionality doesn't let the transaction happen if the customer doesn't fulfill the age requirement, preventing the expensive mistake.

Customer Trust

Your customers expect you to follow the rules and maintain a responsible business. When they see that you’re careful and strict about checking IDs, it signals that you care about more than just profits—you care about doing the right thing. Over time, this builds trust and encourages repeat business.

Think about it: a customer is purchasing liquor for a gathering or event and sees that your store strictly enforces age restrictions. So, they may feel safer shopping with you. After all, they are assured that your store follows laws, ensuring all alcohol is sold responsibly, reducing the risk of legal issues. They’ll appreciate knowing they can rely on you for ethical sales practices. 

Business Reputation

Word spreads quickly. The US liquor industry is highly regulated. So, a single slip-up can damage your reputation. A bad reputation for not following the law could turn away not just customers but suppliers and partners as well. Maintaining a strict age verification process through your POS system shows your commitment to compliance and responsible business practices.

Step-by-Step Guide to Implementing Age Verification with OneHubPOS 

Instead of manually entering a customer’s birthdate or doing the math in your head, verifying the age using your retail POS system is a smart move. Here's how OneHubPOS helps you implement age verification for your liquor store easily:

Step 1: Logging into OneHubPOS

Log in to OneHubPOS using your credentials. After logging in, the home screen will appear, and you’ll see various product groups, such as “Liquor,” “Cigarettes,” “Wine,” and so on. Each category contains multiple items. Selecting and scanning items becomes easy this way.

Step 2: Initiating an Order

When a customer approaches, you can start an order by adding items to the cart. This can be done using a scanner to quickly input the products they wish to purchase. As soon as you scan the first age-restricted item, whether it's beer, wine, or a cigar, OneHubPOS takes over with its built-in age verification feature.

Step 3: Age Verification Prompt

The cloud POS platform automatically prompts you to check the customer’s age when a flagged item is scanned. This way, it alerts you to ensure you don’t miss the mandatory age verification step for alcohol and tobacco sales. The system will not allow you to proceed with adding the item to the cart until a valid ID has been scanned and verified. 

Step 4: Scanning the Customer’s ID

Humans make mistakes. Your cashiers might misread an ID, fail to notice an expired card, or simply forget to check in during the rush of a busy shift. However, with the automated system of OneHubPOS, there is no risk of manual errors. At this stage, you can simply scan the ID, and the system will automatically verify if the customer is of legal age. 

Once scanned, OneHubPOS retrieves and processes the customer’s details, including:

  • the customer's age
  • the expiration date of the ID
  • the ID number
  • the type of ID
  • the customer’s name
  • the customer's mobile number 

Note that manual age checks can slow down the buying process during rush hours. With automated age verification through OneHubPOS, the process becomes much quicker, usually taking between 15 to 30 seconds. This also reduces wait times and makes operations smoother.

Step 5: Finalizing the Age Verification

Once the customer’s details are loaded and the system confirms their age meets the legal requirements for purchasing the restricted item, you can proceed by clicking "Yes" to approve the sale. The product is then successfully added to the cart, and the transaction can continue as usual.

So, let’s say a 22-year-old customer comes in to buy a bottle of wine. With OneHubPOS, your cashier simply scans the ID, and the POS system does the work. If the customer is old enough, the system allows the sale to proceed. If not, the system blocks the transaction.

Ease Age Verification for Your Liquor Store With OneHubPOS 

Liquor stores must have a simple and compliant age verification process. Integrating age verification into your POS system not only protects your business from legal issues but also creates a smoother, faster experience for your customers. 

Want to make age verification easy? OneHubPOS offers all these features and more. With our automated prompts and ID scanning tech, you can ensure every sale follows the rules while keeping your operations running smoothly. To make age verification one less thing to worry about, get started with OneHubPOS!

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