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If you’re a VAR, MSP, or ISO working with restaurants or retail businesses in the U.S., chances are you’ve already hit this wall:

‍You want to offer your clients a point-of-sale system that makes their lives easier, but most options on the market either lock you into rigid payment processing, hide behind vague commissions, or force clients to rely on outdated tech.

It’s frustrating, especially when you’re doing all the hard work, and your margins are shrinking by the day.

But the right POS partnership can bring you more revenue, happier clients, and a steady stream of recurring income. All without the usual challenges and limitations. 

That’s where we come in.

Join the Next Generation of POS Partnerships (With Real Profit, Not Promises)

You don’t want to chase down commissions or apologize to clients about glitchy terminals and poor support. 

You want predictable income. Flexible partnerships. And tech that’s modern, reliable, and easy to sell.

That’s exactly what our restaurant POS and retail POS platforms were built for.

We created a full-suite Android POS solution with our partners in mind. It’s about delivering great tech to your clients as well as helping you grow too. You provide the relationships, drive, and on-the-ground expertise. We bring the platform, the support, and the transparent revenue structure.

Why Our POS System Works For You, Not Just Your Clients

Here’s how our system helps you stand out, sell more, and earn more, consistently.

1. Transparent Commissions = No Guesswork, Just Payouts

No one likes going through fine print or waiting for that “surprise” payment adjustment.

With us, what you see is what you get.

Here’s how our commission structure helps you grow:

• With straightforward, high margin commissions, whether you’re referring leads or handling the full sales cycle, you’ll always know what you’re taking home.
• Pay for only what you need. No forced bundles. No inflated pricing. Just a platform that scales with your business and your clients’ needs.
• Thanks to predictable monthly residuals, you can build a reliable revenue stream that grows with every install.
• With full visibility into every dollar earned, track commissions in real time via your partner dashboard. 
• No unexpected adjustments or clawbacks. Once you've earned your commission, it's guaranteed. 

Our model is designed for partners who want to earn more, without constantly second-guessing their payouts.

2. A Modern Android POS That Practically Sells Itself

Tech sells, but only when it works.

Our Android-based POS suite is built to handle the day-to-day chaos of retail and hospitality businesses, from quick-service restaurants and liquor stores to food trucks and convenience shops.

Here are the key features that make our platform a preferred choice:

• Thanks to intuitive self-ordering kiosks, clients love how easy it is to reduce lines and boost order accuracy.
• Inventory + employee management tools that organize and resolve back office chaos.
• With offline mode & real-time syncing, no more panicking when Wi-Fi acts up. Orders still go through. Data still updates.
• Loyalty programs, digital receipts, KDS, and more are features clients expect today, delivered without extra integrations or hidden fees.
• With software built to streamline both FOH and BOH operations, your clients get the tech support they need. 

3. Freedom to Choose Any Payment Processor

Most POS providers want to control your payment processing. They lock you in with “exclusive” deals that look good at first, until you realize you’ve lost flexibility, leverage, and long-term client trust.

BUT… we believe it’s your book of business. You should decide how to manage it. That’s why our POS platform is 100% processor-agnostic.

Here’s what that means for you:

• Keep your existing ISO relationships. No need to ditch trusted partners or renegotiate contracts.
• Clients can bring their preferred gateway. Less friction. Fewer objections. 
• Get faster growth. When you remove payment restrictions, more doors open.

4. Exclusive Partner Discounts That Boost Your Margins

You deserve better margins. Not just a small portion of the deal. Not merely a token gesture or a thank-you email. Real, ongoing benefits that actually move the needle for your business.

We’ve built our partner discount system to help you stay competitive, offer more value, and walk away with more in your pocket after every sale.

Here’s what’s OneHubPOS offers:

• With attractive partner pricing tiers, the more you sell, the more you save. Simple, performance-based pricing rewards your growth.
• Special discounts on bundles (POS + Kiosk + KDS) let you bundle up, sell more, and give your clients a smooth setup without the pressure of unnecessary upsells.
• White-label kits enhance your brand’s professional presence and simplify onboarding for clients.
• With up to 20% off SaaS subscriptions, you offer more value for your clients and get yourself more margin. 

Why Partners Are Making the Switch

While all of this may sound promising in theory, the real measure lies in practice. The truth is our partners aren’t merely staying afloat in today’s competitive market; they’re truly performing exceptionally well.

Here’s why:

• We provide L1 support with 1-hour SLAs. Your time is valuable. You shouldn’t be stuck handling basic support tickets. Our in-house support team tackles the initial tier fast.
• You’ll always have a go-to, dedicated account manager who knows your business.
• With fast, U.S.-based onboarding + support, get your clients set up without long delays, time zone confusion, or language barriers.
• No heavy certification process. You don’t need to jump through a hundred hoops to get started. We trust your experience and want to get you earning ASAP.
• From email templates and sell sheets to demo decks and talking points, we provide you with sales enablement kits to close deals confidently.
• We respect the work you’ve put in. If you’re building a book of business in a specific area, we’ll work with you to protect it with territory protection options.
• No more wondering where your commissions are or how many installs you’ve hit this month. It’s all in one clean, real-time dashboard you can check anytime.

Basically, we don’t just hand you a product and step away. We support you, stand by you, and help you grow every step of the way.

Don’t Just Resell Tech—Build a Revenue Engine

Let’s zoom out for a second. 

What’s your goal?

If your goal is simply to sell a few POS systems occasionally, that’s perfectly fine. But if you're like most growth-minded ISOs, VARs, and MSPs, you’re looking for something bigger.

You want residual income. You want a diversified service offering. You want to be an essential part of your client’s business, not just a vendor.

That’s the kind of opportunity we’re offering here.

When you partner with us, you’re not just reselling tech. You’re creating a sustainable stream of recurring revenue that scales with every install and deepens your value to clients over time.

The best part is our team is here to help you plan, pitch, close, and support each deal. You focus on building strong client relationships. We’ll handle the technology, support, and infrastructure behind the scenes..

Let’s Grow Together

We’re building a community of partners who want more: more value, more growth, and more than just a vendor badge or one-time commission.

Tired of murky splits and providers who put their margins first? Ready for a partner that treats your business like their own?

Let’s talk.

Fill out our [Partner Inquiry Form] or book a 15-min call with our Channel Manager, Joshua. 

We’ll show you how our transparent payouts, flexible payment options, and growth-focused tools help you scale faster without compromising your client relationships.

Let’s build your revenue engine together.

Your customers might discover you on Instagram, check your website for prices, visit your store to try things out, and expect a seamless payment experience.

If your online and in-store setups aren’t in sync, it’s frustrating for customers and a missed opportunity for you.

Shoppers expect convenience and consistency, whether they’re online, in-store, or bouncing between both. If your systems aren’t in sync, you’re leaving sales and loyalty on the table. 

This guide explains omnichannel retail strategy, its importance, and key tools and strategies to connect your channels.

What Is Omnichannel Retail?

An omnichannel retail strategy creates a unified, consistent shopping experience across your website, mobile app, physical store, social media, and more.

Now, does it sound to you like multichannel retail? However, it differs significantly. Multichannel simply means you’re present on multiple platforms, like having a store and an Instagram shop. But if those channels don’t talk to each other, it’s a disjointed experience.

Omnichannel = Connected

Multichannel = Scattered

The goal is simple: shopping with you should feel effortless, familiar, and personalized, no matter where or how it happens.

Why Connecting In-Store and Online Sales Matters

Customers shopping across multiple channels spend 250% more and have a 13% higher average order value than those who use a single channel.

So, that’s a lot of potential revenue left on the table if your channels aren’t integrated.

Plus, consumer behavior has shifted in the following ways:

• Showrooming: Browsing in-store but buying online later
• Webrooming: Researching online, then buying in-store
• Click-and-collect: Shopping online, picking up at the store

These changes bring significant benefits for retailers who master omnichannel strategies:

• Increased customer loyalty: Because they remember how smooth it felt to shop with you.
• Reduced cart abandonment: When you send a reminder or offer in-store pickup, that sale doesn’t slip away.
• Higher operational efficiency: No more juggling separate systems for online and offline orders.
• More upselling and cross-selling opportunities: Personalization is easier when you know your customer well, across platforms.

Building Blocks of a Unified Omnichannel Retail Strategy

Let’s get into how to make this work. Here's what needs to come together behind the scenes:

Unified Inventory Management

Ever had to say, “Sorry, we’re out of stock” to a customer… only to realize it was available online or in another store?

With real-time inventory tracking across locations, that problem disappears. You always know:

• What’s available
• Where it’s located
• When to restock

For instance, Walmart’s ‘endless aisle’ concept lets in-store customers order out-of-stock items via tablets for fast delivery.

Integrated Payment Systems

Customers expect the same checkout experience whether they’re tapping their phone in-store or paying through your website.

Integrated payment systems ensure:

• One unified view of all sales
• Easier accounting and fewer errors
• Smoother financial reconciliation across locations.

Plus, they let you support popular options like contactless, mobile wallets, BNPL, and more.

Centralized Customer Data (CRM/CDP)

When you have a single view of the customer: browsed, what they bought, what they love, you can create experiences that feel tailor-made. Moreover, 80% of customers are more likely to buy from brands that offer personalized experiences.

Take Sephora, for example. Whether someone shops on the app, website, or in-store, their Beauty Insider data is synced. They get smart product recommendations, loyalty rewards, and offers that feel just right.

Creating Seamless Customer Experiences

Once the tech foundations are in place, how do you actually make the shopping experience feel perfectly smooth and delightful for your customers? Let’s break it down.

Consistent Branding and Messaging

Imagine a customer sees a sleek, modern Instagram ad and then walks into a store with a completely different vibe. Confusing, right?

Consistency builds trust. 

Whether interacting online, via SMS, or in-store, every element—from the color palette to the language—should be unmistakably ‘you.’

This includes:

• Visual branding (logos, colors, and layout)
• Tone of voice (are you quirky, friendly, and sophisticated?)
• Promotions (make sure offers are the same online and in-store)

Unified campaigns that run across platforms also perform better. Customers don’t get mixed messages, and your marketing feels smarter.

Flexible Fulfillment Options

Customers want flexibility. Sometimes they want it now. Sometimes they want to browse online and pick up when it’s convenient. Other times, they want to return an online order without going through shipping hassles.

The more options you offer, the easier it becomes for them to choose you over a competitor.

Popular fulfillment features include:

• BOPIS (Buy Online, Pick Up In-Store): Saves on shipping, gets customers in-store.
• BORIS (Buy Online, Return In-Store): Simplifies returns, builds trust.
• Same-day and curbside pickup: Gained popularity during the pandemic and still going strong for busy shoppers.

All of these rely on synced inventory and order systems.

Personalized Engagement Across Channels

This is where omnichannel retail strategy really works great. When your systems work together, your marketing ideas get smarter, and your customer engagement goes next level.

Let’s say someone added a pack of organic snacks to their cart but didn’t check out.  

You could:

• Send an email or SMS reminder.
• Show a Facebook retargeting ad.
• Offer a discount code next time they check out in-store.

Plus, some modern POS systems can even suggest personalized product recommendations at checkout based on a customer’s past purchases, just like an online algorithm would.

Layer on omnichannel loyalty programs, and now you're rewarding customers whether they shop online, in-store, or both, keeping them in your ecosystem longer.

Tools & Tech That Power Omnichannel Retail Strategy

Let’s explore what kind of software and platforms actually make your omnichannel strategy work.

CRM/CDP Tools

Customer data platforms (CDPs) and customer relationship management (CRM) tools help you keep track of who’s buying what, where, and how often.

Cloud-Based Inventory & Order Management

You need a cloud-based system that updates stock in real-time, flags low inventory, and syncs orders across all channels. Bonus if it includes features like barcode scanning, supplier management, and purchase order tracking!

POS Systems with Omnichannel Support

Gone are the days of clunky, isolated POS systems. Today’s retail POS should:

• Sync with your online store
• Connect to your inventory
• Let you offer discounts, loyalty rewards, and mobile checkout options
• Store customer profiles for personalized checkout

This is where OneHubPOS works great.

• It combines advanced POS features, inventory management, and customer insights, all under one roof. 
• It’s cloud-based, so you get real-time visibility from anywhere.
• It supports integrations with your website, payment gateways, and CRMs.

If you want to execute your omnichannel retail strategy, OneHubPOS is built just for retail stores like yours.

Unified E-Commerce Platforms

Platforms like Shopify, WooCommerce, and BigCommerce are designed to integrate with your in-store systems, enhancing rather than competing.

When connected to a powerful POS system like OneHubPOS, your orders, stock levels, and promotion ideas stay in sync automatically.

API Integrations and Automation

With the right APIs, your tools can talk to each other:

• POS talks to your email software
• Inventory alerts trigger reorders automatically
• CRM updates when a customer completes an in-store return

Even if you’re not tech-savvy, the right platform makes this all easy. What's best is that most of it runs on autopilot once set up.

Challenges Retailers Face and How to Overcome Them

Implementing an omnichannel retail strategy isn’t always smooth sailing. But knowing the common pitfalls helps you plan smarter.

1. Data Silos Between Teams

If your online and in-store teams don’t share data, you’ll miss valuable insights and sales.  

Solution: Choose platforms that integrate data and offer shared dashboards.

2. Staff Training for New Tech

New tools can overwhelm store staff if they’re not trained properly about must-knows and hacks to operate the POS system efficiently.  

Solution: Go for intuitive systems and offer hands-on training + cheat sheets.

3. Managing Returns & Reverse Logistics

Returns and refunds can be messy when customers switch channels.  

Solution: Standardize return policies and use systems that log returns across platforms.

4. Inventory Syncing Issues

This one’s a deal-breaker. If stock isn’t syncing, customers lose trust.  

Solution: Invest in a real-time, unified inventory management system with POS reports.

Start Small, Think Unified With OneHubPOS

You don’t have to overhaul your entire business in one go.

Start with a few simple steps:

• Audit your current systems — Where are the gaps?
• Pick one area to integrate — maybe inventory or payments
• Choose tools that talk to each other — no more data silos
• Get your team onboard — omnichannel is a team sport

The big takeaway: Omnichannel isn’t about being everywhere. You just have to be seamless everywhere.

Choose OneHubPOS, built for today’s retail, online, offline, and everything in between. You get:

• Unified inventory management  
• Integrated payments  
• Smart customer insights  
• Easy integrations with your online store

Book a demo today and see how OneHubPOS makes omnichannel easy, affordable, and doable — no matter the size of your store.

A customer purchases a single item, and your receipt printer springs into action. A long strip of paper for one tiny transaction. You hand it over, they barely glance at it, and within seconds, it’s either scrunched into a pocket or tossed into the bin.

Now multiply that by 50, 100, or even 300 customers a day. That’s a lot of paper, a lot of waste, and yes — a lot of money going literally out the door.

Convenience, speed, and sustainability are business essentials. So, switching to POS receipts could be one of the simplest yet most impactful upgrades you make.

This blog walks you through what digital receipts are, why they’re better for your bottom line, your customers, and even the planet.

What Are Digital Receipts?

Imagine a customer enters a quick-service restaurant, orders a burger combo via their mobile device, and opts for counter pick-up.

The moment they pay, the QSR POS system processes the order, and sends a digital receipt straight to their phone via SMS or email.

This receipt shows:

• Items Ordered: Burger, fries, and drink (Combo Deal)
• Discount applied
• Contactless payment method
• Pickup time
• Your store’s name, contact, and maybe even a coupon for their next visit

Digital receipts are electronic versions of the traditional paper receipt. Gone are the days of storing long paper receipts in bulky cash registers. Digital receipts are generated directly by the retail POS system or restaurant POS system at the time of purchase and hence are also called POS receipts.

Instead of handing over a printed slip at the checkout counter, you send the receipt directly to them:

• Email receipts: Sent directly to the customer’s inbox.
• SMS receipts: A quick link sent via text.
• App-based receipts: Saved in your store’s app or a customer’s digital wallet.
• QR code downloads: Customers scan a QR code at checkout and instantly download their digital receipt.

Cost Savings and Operational Efficiency

One of the biggest reasons to switch to POS receipts? The savings. You might not realize it, but all those rolls of thermal paper, ink refills, printer maintenance, and even printer replacements add up fast.

Switching to paperless transactions positively impacts your bottom line by:

• No more paper and ink expenses. You’ll save thousands annually by not constantly buying receipt rolls and printer supplies.
• Less reliance on receipt printers means fewer breakdowns, lower repair costs, and less time troubleshooting.
• Instead of waiting for the printer to churn out a receipt, you simply ask for an email or phone number, and it’s done. Quicker checkouts mean happier customers and less crowding at the counter.
• Digital records eliminate the need for physical storage. No more overflowing receipt boxes, binders, or folders eating up your office space.
• You won’t have to spend hours digging through paper trails during audits or end-of-month reporting. Everything is searchable, filterable, and right at your fingertips.

Enhanced Customer Experience

Keeping track of paper receipts is cumbersome. They fade, crumple, and always seem to disappear when you need them most. On the other hand, POS receipts make life easier for you and your customers.

Here’s how they improve the customer experience:

• Easy access anytime, anywhere. Whether it’s in their email inbox, messages, or app, customers can pull up a digital receipt instantly. No going through drawers or old wallets.
• No more clutter. POS receipts keep things neat and organized.
• Customers can quickly prove a customer's purchase, making returns, refunds, and warranty claims way smoother.
• With digital receipts, you're not just sending a summary of paperless transactions. You're sending a mini marketing opportunity. Include:
  
  • Your Business Name
  • Store Location and Contact Info
  • A short Header Message (like “Thanks for visiting!”)
  • A Footer Message with an offer (“Get 10% off your next visit”)
  • Even a Store Code for tracking

Environmental, Sustainability, and Health Benefits

Each small paper receipt leaves an environmental footprint. That means it leaves behind an environmental impact — from the trees cut down to make the paper, to the fuel used in transporting it, and the energy used in printing. All of that adds up to what's called a carbon footprint, or simply the total greenhouse gases your business contributes to the environment. 

• Most receipts are printed on non-recyclable thermal paper, contributing to deforestation and landfill waste. POS receipts help cut down this unnecessary consumption.
• There’s energy involved in producing, packaging, and transporting thermal paper rolls to your store. Eliminating paper cuts down the entire supply chain’s carbon emissions.
• Think of how many receipts you print in just one week. Not printing them at all is a lot of waste avoided and a huge step toward sustainability.

But on top of all this, understand that receipts are bad for your health.

Most paper receipts are coated with BPA (Bisphenol A) or BPS (Bisphenol S). These can be absorbed through the skin during handling and have been linked to hormone disruption. Cashiers, servers, and business owners handling hundreds of receipts a day are at increased risk. So, switching to POS receipts protects your staff and customers too.

Data Collection and Marketing Insights

Every business owner loves knowing their customers better. POS receipts help you go from just selling to actually building relationships.

When customers opt-in for digital receipts via email or SMS, you gain valuable contact details and open the door to:

• Email addresses for newsletters and promos
• Purchase history to understand buying habits
• Product preferences, timing, and even frequency of visits

Furthermore, with purchase data, you can send:

• Tailored offers
• Birthday discounts or loyalty perks
• Special promos based on past buying behavior

Also, analyzing receipt data helps you identify what’s working and what’s not.

• Which items are bestsellers?
• When do customers buy the most?
• What marketing ideas perform best?

With this info, you can fine-tune your inventory, menu pricing, and promos.

Simplified Tax Compliance and Record-Keeping

Digital receipts can actually make it way less stressful. Here's how:

• With POS receipts, everything is stored in your system or cloud. Need to pull up all sales from last April? Just search and download. Done.
• Manual logging is prone to mistakes, and those mistakes can cost you big during audits. Digital systems reduce the risk of:

• Typos
• Missing receipts
• Inconsistent tax records

• Your customers can also access receipts for warranty claims or tax filing without calling your store and asking for a reprint. 

Security and Compliance Considerations

Understandably, you might be wondering: “If everything’s digital, is it safe?” The short answer — yes, if done right.

• Modern POS systems encrypt data to ensure the secure storage and transmission of digital receipts and customer information. So, even if you're sending a receipt via email or SMS, it’s protected end-to-end.
• If your laptop dies or your system crashes, POS receipts aren’t gone — they’re backed up on secure servers. 

Addressing Common Concerns

Here are the most common concerns you might have before switching to digital receipts:

1. Will customers accept it?

Yes. In fact, many actually prefer it. Younger customers (especially Gen Z and millennials) are all for digital convenience. For older or hesitant customers, just offer both options at checkout for a while. You don't have to move to digital receipts overnight.

2. What about older demographics?

Some customers might still love their paper trails. So, offer both options: digital for those who want it, paper for those who don’t. Over time, you’ll notice more people naturally opting for digital.

3. Isn’t it expensive to upgrade?

Not really. OneHubPOS supports POS receipts; it is affordable and packed with features. Plus, you’ll quickly make up the cost with savings on paper, ink, maintenance, and printer replacements.

4. What if the customer doesn’t want to give their email?

No worries. Offer receipts via SMS or let them scan a QR code at the counter to download it instantly. No email needed. 

5. How do I store digital receipts for taxes?

Cloud-based POS systems automatically store and organize your POS receipts safely. You can easily access them. In the tax season, you can just export the data you need.

Switch to POS Receipts With OneHubPOS 

OneHubPOS is an intuitive POS system that eases up moving to POS receipts with:

• Email, SMS, and QR-based digital receipts
• Real-time analytics and marketing integrations
• Secure cloud-based backup
• Smooth staff training and setup

Ready to transform your business? Book a OneHubPOS demo today and step into a smarter, greener, and more efficient future.