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Top 8 Restaurant Trends in 2024

Sahana Ananth
January 18, 2024
1 mins

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In the restaurant industry, there is a mixture of optimism and caution as we enter the new year. The average U.S. household spends about $2,375 yearly on dining and takeout – that's a whole lotta love for good food!

Whether your place is a fancy restaurant or a cute cafe, we're here to give you the inside scoop on trends that might raise your game. So, let's get those apron strings right and check out the latest trends in restaurant industry in 2024.

Ready to see what's cooking? Let's dive in!

Top 8 Trends Reshaping the Restaurant Industry

The way we do restaurants? It's getting a serious makeover. We're talking about new technology in the food industry and a sincere desire to simplify things for customers. It's not merely about spicing up the menus anymore.

Join us as we dish out the deets on the trends in the restaurant industry that every restaurant owner should know. 

1. Contactless payments

Restaurants these days make payment simple by offering contactless payment options. You have various options, such as smart cards, cellphones, and even smartwatches. Although this practice was beginning to gain traction on a worldwide scale, the pandemic helped it take off. In the US, eateries and grocery stores are leading the way in contactless payments. 

According to Mastercard, 51% of Americans use it daily, tapping their cards or using Apple Pay without missing a beat. Why? Well, safety and hygiene are big reasons. People like less touching and faster payments. OneHubPOS makes creating QR codes simple for restaurant owners, ensuring customers can smoothly pay with their smartphones.

2. Self-order kiosks

A self-ordering kiosk is the latest tech trend and the future of the restaurant industry. It lets guests order and pay on their own. A big plus with this trend is it boosts how much people spend. After ordering, customers can chill while waiting for their food at a special counter. 

3. Plant-based menu options

In 2024, plant-based menu options will be the latest food technology trends. They desire plant-based foods since they understand the benefits to their health and the environment. Nearly half of US restaurants, according to the PBFA, serve plant-based cuisine. Offering plant-based choices fits with the trend of conscious eating. It's not just about being healthy; it also makes your restaurant trendy. 

4. Food ordering apps

These days, food delivery apps like DoorDash are a common occurrence in our everyday lives. There is a sustained need for food delivery services, rather than being a fad. Users can review menus, place orders, and make payments with only a few touches on their phones. You can customize your orders and explore different types of food while keeping track of your delivery in real-time. These apps have become a simple and convenient way for everyone to enjoy various meals. They show how technology has made dining more manageable and accessible.

5. AR and VR dining

Restaurants are experimenting with AR and VR (augmented and virtual reality). These fancy tech tools are helping restaurants do better for their customers and grow their brands. AR and VR are not just for fun; they're used in marketing and making customer experiences more exciting. Have you visited a restaurant and seen menus with 3D pictures of dishes and detailed info about ingredients? That's AR for you!

Besides, VR customers may sample new cuisines and experience dining at various places from the comfort of their homes. As a customer, these tech experiences keep you coming back for more. 

6. QR code menus

QR menus give you a peek into customer preferences—what they love,how much they spend, and how often they swing by. In the pandemic chaos, QR codes were a godsend. They brought contactless ordering to customers and gave busy restaurant staff a break. 

Now, even with things getting better, staffing headaches linger. QR menus still shine, keeping things easy for customers and giving restaurant owners cool insights. And hey, in-house menus can spice things up with QR codes, making them user-friendly too. OneHubPOS makes running a restaurant a breeze, ensuring menus and orders get updated quickly.

7. Online table reservation system

Booking a table just became much easier with online table reservation systems! Imagine booking a table hassle-free, making customers happy, and keeping everything organized – that's what these platforms do! 

They help customers and make managing reservations a breeze for restaurants. These online systems are designed to meet consumer demands and streamline restaurant operations. This latest trend fits perfectly with today's mobile-savvy crowd and is easily the future of restaurants.

8. Chatbots for customer service

In today's world, nobody is oblivious to the magic of 24/7 chatbots! These trendy chatbots help you connect with customers anytime, saving on operational costs.

Chatting with these bots isn't just incredible; it's like getting instant feedback for your restaurant. Users can interact with chatbots and get quick responses. This makes their experience even better.

Wrapping up

In 2024, expect the restaurant industry to thrive. Dining will see growth but at more realistic rates. The future of the restaurant industry is about exciting developments, and we're eager to see the trends take flight.

Ready for a revolution in restaurant management? With OneHubPOS, you can transform your diners’ experience. Leverage our user-friendly POS system for flawless order management and increased profitability. Book a call with our team today!

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AUTHOR
Sahana Ananth
Director, GTM - OneHubPOS

Sahana is a seasoned GTM leader with a passion for building startups. She excels in crafting GTM strategies for tech products, driving revenue growth.

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