ALOHA Alternative – OneHubPOS

Selecting the ideal POS system for your restaurant can be daunting, with a spectrum of options available. OneHubPOS and Aloha provide a modern alternative designed to streamline and simplify restaurant management.

This page aims to compare key features, pricing structures, payment processing capabilities, ease of use, customer support, and integrations between OneHubPOS and Aloha.

FeaturesOneHubPOSAloha
Integrated solutionEasy-to-use restaurant management solution with 13 modules available to manage FOH and BOH.Restaurant management solutions, cloud-based or on-premise solution.
PricingTransparent pricing and flat fee pricing structures.Opaque pricing structure, extra cost on add-on features
IntegrationsAPI- driven, supports all integrations3rd party integrations available
SupportAvailable 24/7Available customer support 24/7
PaymentsProvides lowest processing fee from 2.3%No clarity on processing fee structures
HardwareIntegrates with all Android HWDoesn't integrate with all HW
Automated Cash HandlingAdvanced solution with Loomis SafePointNot Available

Pricing

FeatureOneHubPOSAloha
Starting PriceOpaque pricing, works on subscription module.
Plans Available All-in-one, Single Store, Multi-Chain EnterpriseCloud POS (for simple cloud-based solution), Essential POS (robust solution)
TransparencyTransparent pricing with no hidden feesOpaque pricing, extra costs for additional features
Value for MoneyHigh value with scalability and low payment processing feesVariable, depending on additional features
CustomizationCustomization-first approachLimited options for customization
Additional FeesNo additional fees or hidden chargesOpaque Fee structure

Features

Core Features

OneHubPOS and Aloha provide essential features such as order management, inventory tracking, employee scheduling, and robust reporting tools. Their systems facilitate payment processing and integrate with crucial restaurant operations to enhance service efficiency and elevate the dining experience.

Feature Comparison

Core FeaturesOneHubPOSAloha
Central cloud dashboard
Extensive
No
Order to pay management
Yes
Yes
Inventory Management
Smart inventory
Yes
Menu Management
Yes
Yes
Table Management
Yes
Yes
Employee Management
Limited
Yes
Reporting and Analytics
Extensive, real-time data
Yes
Customer Relationship Management (CRM)
Yes
Yes
Integration Capabilities
Extensive. API-based
Yes
Security Features
Yes
Yes

Payment Processing

Payment Options

OneHubPOS provides flexible and secure payment options through EMV and NFC technology. It supports various gateways through API integrations, including:

Aloha POS processes multiple payment forms, including credit card, debit card and mobile payments.

Transaction Processing Fee

OneHubPOS ensures competitive transaction fees. It starts as low as 2.3% and provides cost-effective, fast, and reliable processing. Meanwhile, Aloha's fees are 2.7% plus 5 cents for in-person payments and 2.9% plus 30 cents for online transactions.

Security Measures

OneHubPOS matches industry security benchmarks with stringent PCI compliance and robust encryption. The platform safeguards sensitive data and emphasizes user authentication and rigorous access controls to deter breaches. Aloha POS is equally committed to data safety, with comprehensive security layers, constant threat monitoring, and updates to its defense protocols.

Explore OneHub Payment Solution

Ease of Use and UI

User Interface

OneHubPOS features a superior, streamlined user interface that enhances usability and operational efficiency. Its intuitive design ensures quick staff adaptation and minimal errors. Aloha POS offers a intutive interface and real-time analytics. However, its extensive features may initially overwhelm new users.
Explore more here

Onboarding Process

OneHubPOS streamlines onboarding with rapid, efficient setup and personalized training tailored to your restaurant's needs. This ensures a quick transition and reduces downtime.
On the other hand, Aloha POS offers a detailed onboarding that includes on-site support and comprehensive training, though OneHubPOS focuses on quick adaptability and minimal operational disruption.

Customer Feedback

OneHubPOS consistently receives high praise for its user-friendly features and responsive customer support. Customer reviews often highlight its reliability and ease of use. In contrast, Aloha receives mixed feedback, with some users pointing out challenges with its complexity and adaptation process.

Customer Support

Support Channels

OneHubPOS ensures round-the-clock phone, email, and live chat support, providing immediate help for any concerns. Meanwhile, Aloha POS offers 24/7 live support to address customer issues.

Response Time

OneHubPOS guarantees rapid support with a 2-hour Service Level Agreement. In contrast, Aloha POS respond time may vary, noting delays in support response time.

Integrations

Integration Options

OneHubPOS excels in integration capabilities with all third-party services. It seamlessly connects with diverse systems like KDS, third-party delivery services, and kiosks. It also supports various online payment methods, including cards and QR codes. 

Aloha POS also comes with integrations capabilities. It enhances operational efficiency with tools for loyalty programs and online ordering. Both systems offer robust integration options to optimize restaurant functionality.

Compatibility

OneHubPOS offers superior compatibility and integrates effortlessly with all android devices. It can also easily integrate with your existing partners. Conversely, 

Aloha POS tends to promote its proprietary systems. It may not often support external devices like iPads or Androids, which could restrict flexibility for some business owners.

Hardware & Hardware Integrations

Hardware Cost

OneHubPOS offers a comprehensive package at $950 for a one-time purchase. It includes pre-loaded devices for seamless operations. In contrast, Aloha POS doesn't provide clarity on their hardware pricing.

Hardware Expertise

OneHubPOS integrates with various Android-based hardware and systems, such as Imin POS KDS, PAX POS, Payment device and Loomis SafePoint. It ensures versatile and comprehensive hardware support. 

Aloha POS leverages the expertise of former hospitality professionals for on-site training. It enhances user proficiency and software optimization with hands-on guidance. 

Learn more about Hardware Solutions

Conclusion

Choosing between OneHubPOS and Aloha depends mainly on your specific business requirements. OneHubPOS is highly adaptable and offers seamless integrations and a user-friendly interface that suits fast-paced environments. Its lower upfront costs and scalable features make it an appealing choice for new or expanding restaurants looking to leverage technology for efficiency. 

In contrast, Aloha offers a deep set of features backed by robust training and support, suited for well-established venues prioritizing depth over agility. For businesses aiming for innovation and quick scaling, OneHubPOS offers the edge with its forward-thinking technology and user-centric design.