TOAST POS Alternative – OneHubPOS

OneHubPOS and Toast POS are comprehensive restaurant management systems designed to streamline operations and enhance efficiency for food and beverage businesses.

In this comparison, we'll explore the differences between OneHubPOS and Toast POS, two leading solutions in the restaurant management industry. Read more on a detailed comparison of key features, pricing structures, payment processing capabilities, ease of use, customer support, and integrations between OneHubPOS and Toast POS.

FeaturesOneHubPOSToast
Integrated solutionAll-in-one Android restaurant management solutionComprehensive restaurant management solution
PricingTransparent pricing and flat fee pricing structures.Opaque pricing and additional cost for features.
IntegrationsAPI- driven, supports all integrations3rd party integrations come at a cost.
SupportAvailable 24/7 via phone and emailDifficult to get support on calls or emails
PaymentsSupports EMV and NFC technologies.Supports EMV and NFC technologies.
HardwareIntegrates with all Android HWNeed to buy Toast HW only at an extra cost.
Data Reporting and AnalyticsComprehensiveBasic
PaymentStarts at $50/monthStarts from $69/month
Processing FeeProvides the lowest processing fee from 2.3%No clarity on processing fee structures.
Unified Order To PayStreamlined process from ordering to processingNot Available
Automated Cash HandlingAdvanced solution with Loomis SafePointNot Available

Pricing Comparison

FeatureOneHubPOSToast
Starting Price$0/month for Starter Kit
Plans AvailableAll-in-one, Single Store, Multi-Chain EnterpriseStarter Kit, Point of Sale package
TransparencyTransparent pricing with no hidden feesOpaque pricing, extra costs for additional features
Value for MoneyHigh value with scalability and low payment processing feesVariable, depending on additional features and support
CustomizationCustomization-first approachLimited options for customization
Additional FeesNo additional fees or hidden chargesAdditional costs for Toast Payments and features

Key Features Comparison OneHubPOS Vs Toast

Core Features

Both OneHubPOS and Toast POS offer essential core features such as order management, payments, inventory management, menu management, table management, employee management, reporting and analytics, CRM, integration capabilities, and security features.

Feature Comparison

A side-by-side comparison reveals that while both platforms offer similar core features, OneHubPOS excels in providing an integrated solution on a centralized cloud dashboard to manage single or multi-chain restaurants. It has 13 modules available to manage both front-of-house (FOH) and back-of-house (BOH) operations. Toast POS, on the other hand, offers a point-of-sale solution but charges extra for other restaurant management solutions, and you cannot manage all stores or business types in one login.

Core FeaturesOneHubPOSToast
Central cloud dashboard
Extensive
No
Order to pay management
Yes
Yes
Inventory Management
Smart inventory
Yes
Menu Management
Yes
Yes
Table Management
Yes
Yes
Employee Management
Limited
Yes
Reporting and Analytics
Extensive
Limited
Customer Relationship Management (CRM)
Yes
Yes
Integration Capabilities
Extensive. API-based
Limited
Security Features
Yes
Yes

Payment Processing

Payment Options

OneHubPOS offers seamless integration with all payment gateways via API, ensuring flexibility and ease of use. In contrast, Toast POS may have limitations in third-party integrations and incur additional costs.

Transaction Processing

With OneHubPOS, enjoy fast and reliable transaction processing with the lowest processing fees starting from 2.3%. Toast POS may lack clarity on processing fee structures, leading to uncertainty for businesses.

Security Measures

Both OneHubPOS and Toast POS prioritize security with PCI compliance and encryption standards. However, OneHubPOS offers greater flexibility by integrating with all Android hardware, while Toast POS requires the purchase of specific hardware at an extra cost.

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User Interface

OneHubPOS boasts a user-friendly interface with intuitive design and aesthetics, ensuring ease of navigation for staff. Toast POS offers similar features but may lack customization options.
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Onboarding Process

OneHubPOS provides comprehensive setup and installation support, training, and 24/7 customer support, ensuring a smooth onboarding experience. Toast POS support capability may be limited, leading to potential delays in resolution and unhappy clientele.

Customer Feedback

Customer reviews and testimonials highlight the ease of use and reliability of OneHubPOS, making it a preferred choice for restaurant owners. In contrast, Toast POS may receive mixed feedback due to challenges in support, fees and customization.

Customer Support

Support Channels

OneHubPOS offers 24/7 phone, email, and live chat support, ensuring prompt assistance for any queries or issues. In comparison, Toast POS may have limited availability for support needs.

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Response Time

OneHubPOS ensures 2-hour SLAs with fast response times and expert assistance from support staff, enhancing the overall customer experience. Toast POS's response times may vary, affecting the timeliness of issue resolution.

Support Quality

Customers praise OneHubPOS for its expertise and helpfulness of support staff, making it a reliable partner for restaurant owners. Toast POS's support quality may vary, impacting users' satisfaction levels.

Integrations

Compatibility

OneHubPOS ensures compatibility with other software and hardware, allowing seamless integration and enhanced functionality. In contrast, Toast POS may require specific hardware and software configurations, limiting compatibility options.

Integration Options

OneHubPOS offers API-driven integration with all third-party apps and services, providing flexibility and scalability for businesses. Toast POS may have limitations in integration capabilities and may require additional costs for third-party integrations.

Expansion Opportunities

OneHubPOS provides scalability through integrations, allowing businesses to expand and adapt to changing needs. Toast POS may have limitations in expansion opportunities, particularly for businesses with complex requirements.

Hardware & Hardware Integrations

Hardware Integrations

OneHubPOS supports all Android devices. We seamlessly integrate with

  • Imin POS KDS and kiosk systems
  • PAX POS and payment solution systems 
  • Scanners, printers, card readers, weigh scales, and other peripherals
  • Loomis SafePoint for automated cash handling.

Toast provides a solid, spill-resistant range of device options, yet OneHubPOS elevates the game with custom-fit, pre-loaded solutions that understand your needs.

Hardware cost

OneHubPOS offers competitive prices on a diverse range of hardware and software solutions, starting at $950 for a one-time purchase. This investment includes pre-loaded devices that ensure smooth integration and operations. Toast, focusing on robust, restaurant-grade hardware, provides a free Starter Kit for small setups. Additional costs for upgrades and specific hardware needs are disclosed upon request.

Hardware expertise

OneHubPOS houses in house hardware experts to serve customers with the best solution.Hardware expert consultation with OneHubPOS. Toast is an OEM that withstands the rigors of restaurant use for enhanced reliability.

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Conclusion

In conclusion, both OneHubPOS and Toast POS offer robust solutions for restaurant management, but they differ in pricing, payment processing capabilities, customization, customer support, and integrations. Depending on your business needs and priorities, OneHubPOS offers a more cost-effective, integrated, and user-friendly solution.